Grade Level: Salary
Fair Labor Standards Act: Exempt
Job Family: Sales
Statement of Duties
Primary Function
Under general direction of the Vice President, is responsible for the successful promotion, estimating and profitable sale of projects. In addition, this position has primary responsibility for the establishment, development and effectiveness of the external customer organization including building owners, general contractors and architects. This position is the principal liaison between the company and these customers.
Specific Duties
- Provide complete, accurate and timely estimates based on architectural drawings, specifications and the company’s cost structure.
- Provide timely quotations according to bid dates.
- Performs takeoffs and estimates of projects with a documented closing ratio and an annual goal of accomplishment.
- Perform consistent and effective bid follow-up on a face-to-face basis with major projects to close contracts and build strong business relationships.
- Focus on existing customers and on developing new customers.
- Reviews architectural specifications compared to shop drawings for accuracy and completeness.
- Strive for value engineering when appropriate in terms of product selection and installation efficiencies.
- Effectively use computer hardware and software in the preparation of the estimates.
- Upon closing the contract on major projects will review the approved documents with others on the team to ensure the profitable execution of the construction phase of the project.
- Thoroughly present the estimate to the team including details of how project was bid, installation type, products and systems used, possible conflicts, committed vendors and any other pertinent information.
- As necessary, remain involved in the project as required to ensure successful completion.
- Establish and maintain effective communications as well as coordination with all members of the building construction team.
- Participates in the analysis of the Real Time Labor Tracking Reports to compare actual shop fabrication and field installation labor to the estimated hours.
- Participates in the analysis of the Job Cost Exception Reports to determine why projects finished under or over the estimated profitability.
- Improve the estimating process based upon actual performance.
- Establishes personal Action Plans supporting the annual Company Top Priorities.
- Possess in-depth knowledge of major competitors’ strengths and weaknesses. Studies the competition in terms of products, price and promotional strategy and makes recommendations to counteract competitor’s strengths and strategies to maximize sales and profits.
- Develop outstanding customer relationships with existing and new general contractors as well as architects by proactively making calls as needed.
- Develop close working relationships with the inside support personnel.
- Develop outstanding customer relationships with suppliers.
- Maintain an attitude that is positive and supportive of others leading by example in work ethic, communications and attitude.
- Adhere to company policies and procedures as well as fully supports the company mission and vision.
- Maintain good housekeeping conditions within the work area.
- Performs special assignments as required.
- As a company policy, all employees are expected to be cross-trained in more than their immediate job responsibilities so they can be utilized in periods of vacation, illness and heavy workload.
General Qualifications
- College graduate or equivalent industry experience with a degree in Building Construction, Construction Management, Business or a related field.
- Proven ability to promote and sell projects with a variety of products on all sizes of projects in the new and remodel commercial market segments.
- Ability to relate to architects, general contractors, developers and building owners.
- A mechanical aptitude with a general understanding of application engineering and the building sciences.
- Has demonstrated an appreciation for high quality, professionalism, profitability and above average performance communicated by personal example.
- Proficiency with Microsoft Office as well as in-depth working knowledge of computers and related software.
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
- Accustomed to working in fast moving environments providing accurate and timely information to a high standard.
- Ability to write reports, business correspondence as well as processes and procedures.
- Ability to effectively present information and respond to questions internal and external customers.
- Proven track record as a team member and effective communicator.
- Professional appearance and personality.
- Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action.
- Strong organizational and time management skills to ensure scheduled deadlines are met.